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Empathetic Dialogue Generation via Sensitive Emotion Recognition and Sensible Knowledge Selection
论文
论文
发布时间2022-10-21
发表arXiv:2210.11715
作者:Fandong Meng,Jie zhou,Zheng Lin,Weiping Wang,Jiangnan Li,Lanrui Wang,Chenxu Yang
详细介绍
Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within dialogue context, where the emotions are treated as a static variable throughout the conversations. However, emotions change dynamically between utterances, which makes previous works difficult to perceive the emotion flow and predict the correct emotion of the target response, leading to inappropriate response. Furthermore, simply importing commonsense knowledge without harmonization may trigger the conflicts between knowledge and emotion, which confuse the model to choose incorrect information to guide the generation process. To address the above problems, we propose a Serial Encoding and Emotion-Knowledge interaction (SEEK) method for empathetic dialogue generation. We use a fine-grained encoding strategy which is more sensitive to the emotion dynamics (emotion flow) in the conversations to predict the emotion-intent characteristic of response. Besides, we design a novel framework to model the interaction between knowledge and emotion to generate more sensible response. Extensive experiments on EmpatheticDialogues demonstrate that SEEK outperforms the strong baselines in both automatic and manual evaluations.
代码仓库 (1)
wlr737/emnlp2022-seek官方PyTorch
